Service Enrollment System

Contact Support

Admissions

US Contact Support
For Admissions Assistance: 866-771-0041, Option 1 Email: admissions@arise.com Hours of operation: 10AM to 6PM EST Support: Live Chat
For Technical Support Assistance: 866-771-0041, Option 3 Live Tech Support Chat

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1 Create Profile

This section contains your “profile.” Mandatory fields are indicated. If you have previously created a profile, at any time, please DO NOT create a new profile. Send an email to admissions@arise.com and request that your existing profile be re-activated.

2 View Master Services Agreement

You must sign this "acknowledgement" that indicates you have read the Master Services Agreement.

3 Order Background Check

3b. Enter Background Check Number

After you have ordered your Background Check and completed your Ideal Match, please click on the Link above and enter the Order Number of the Background Check.

3Ideal Match Assessments

All assessments must be taken by the person being assessed. Allowing another to take the assessment on your behalf may constitute fraud.

These Assessments measure your abilities by taking you through different activities. Please make sure your pop-up blockers are disabled, your screen resolution is set to 1024x768, and you have the latest version of “Flash” installed (Get it here).

Please click on the link and you will be taken to the Assessment site.

The Ideal Match Assessments consist of these main sections:

System Check
Questions (when you pass the System Check)
Call Simulations
Voice Assessment Recording (when you pass all above)

In Detail:
* System Check - Your system will be checked for proper components, allowing you to complete the assessment and hear the call simulations.
* Q & A - This is a series of questions about your attitude and your approach to tasks.
* Simulated Calls - You will listen to instructions and training on how to handle these simulated calls, plus a practice simulation. Finally you will be asked to handle 3 simulated calls by selecting responses and actions.
* Voice Assessment - You will be presented with a page of instructions on how to call and record your voice. You will state your name, and your ACPID, then you will read the script on the instructions page. You will receive results within 2-3 business days.

If you have questions regarding this assessment, please contact Arise Admissions. See the "contact support" link above.

4 Background Check

The Background Check is conducted by U.S. Information Search and typically is $10.95, some states requires two background checks which will cost $23.95. Those states are: California, Colorado, Nevada, Massachusetts, Vermont, and South Dakota. These fees are payable to U.S. Information Search (credit card only is accepted as method of payment). To submit a request to conduct a criminal background check, log into the Arise website and then click the “Background Check” link. Please allow 48 hours for your Background Check request to be processed. Arise will review all Background checks that come back with a hit.

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